Our online payments, records portal and eServices will be offline from 5:30pm Thursday 8 December until 9:00am Friday 9 December, 2022. Other payment options, such as direct debit and BPay will be available as usual. See all options at the link below.
Your green bin is collected weekly, while your yellow bin is collected fortnightly.
Your red bin can be collected either weekly or fortnightly. Follow the steps below to check your bin collection day.
Our WasteInfo App is the easiest way to keep track of your bin collection day and which bin to put out each week.
Please note: We are providing extra YELLOW bin collections during the Christmas period, between Monday 26 December - Friday 6 January. Your collection day doesn’t change - so between those dates, you'll have your yellow bin collection week and your red bin week. On the red bin week, simply put all bins out for collection.
There are three easy steps to finding which day your bins are collected, and whether it’s red or yellow bin week:
Open the list of street addresses for your area and find your street name. You’ll see a column indicating which day of the week your bins are emptied.
Port Macquarie street addresses(PDF, 918KB)
Surrounding Areas street addresses(PDF, 1MB)
Check whether your street address is allocated to Week 1 or Week 2. You can find this on the same list above, in the right hand column.
Download the calendar below that matches which week you’ve been allocated. The colours on the calendar let you know which bin to put out on bin day.
Week 1 Waste Collection Calendar(PDF, 54KB)
Week 2 Waste Collection Calendar(PDF, 52KB)
Placing the wrong materials in your bin can:
We take contamination incidents seriously and there are measures in place to monitor wrongdoings. Collection vehicles are fitted with a closed-circuit TV camera which films the bin as it empties. The driver records contamination incidents against the resident's address and a letter is sent to the resident. More than three incidents may result in a suspended service, and there is a fee to have your bin returned. Please ensure that you only place the correct materials in each bin, our helpful A-Z guide can guide you to place your items in the right bin.
If your bin was out by 6.00am and has not been collected please contact JR Richards on 1300 787 223. You can also drop off household items at any of our waste facilities.
A monthly waste collection service is provided for residents living in some rural locations with no bin services. This collection includes the pick-up of recycling and household waste, but does not include green bin organic waste.
This collection happens on the last Saturday of the month at the following locations and times:
Our WasteInfo App can help you:
There are five waste facilities in our region accepting different types of waste including some items and materials that can be dropped off for free.