Short term rental accommodation


The NSW Government has a statewide regulatory framework for short-term rental accommodation (STRA).

The planning framework compliments a mandatory Code of Conduct enforced by Fair Trading NSW and Short Term Rental Accommodation Register managed by the NSW Planning Portal. 

The new laws impose new obligations on booking platforms, hosts, letting agents, and guests.

Regulatory framework

In June 2018, the NSW Government announced that there would be a new regulatory framework to manage short-term rental accommodation. The key elements of the framework are:

Short-term rental accommodation does not involve purely commercial accommodation providers such as hotels, motels, and bed and breakfast establishments. It generally involves residential dwellings that may also be used by the owners for their own accommodation at times.

Code of Conduct

The objectives of the mandatory Code of Conduct for the Short-term Rental Accommodation Industry are to:

  • set out the rights and obligations of short-term rental accommodation industry participants; 
  • provide for resolution of disputes and complaints about the conduct of short-term rental accommodation industry participants;
  • outline the compliance and enforcement approach that applies to contraventions of the code by short-term rental accommodation industry participants; and
  • facilitate the oversight of the short-term rental accommodation industry.

How do I register?

All hosts or letting agents must comply with the new fire and safety requirements and agree to follow the code of conduct.

To register your short-term rental accommodation: 

  1. Read the Short-term Rental Accommodation Fire Safety Standard
  2. Read the Code of Conduct for the Short-term Rental Accommodation Industry; and
  3. Register via the NSW Planning Portal.