Water bills for this quarter have been delayed due to technical issues. Normal payment terms will apply once the bills are issued. We apologise for this inconvenience. Your patience is greatly appreciated.
As well as delivering safe, clean and reliable water to you, it’s also our job to take it away once you’ve used it. So, when you flush the toilet, have a shower or turn on your kitchen taps, we make sure that all the water you use – now called sewage – is safely collected and transferred to treatment plants via our sewerage system.
Sewage from your property travels via pipelines to a Wastewater Treatment Plant, where waste is removed and treated water is returned to the environment.
If you can hear gurgling noises in your sink, your basins are draining slowly, or there’s a bad smell coming from your sinks or drains, you might have a sewer block.
What you need to know about your pressure sewer system, including how to manage when there is a power outage.
Some developments will require CCTV of sewer mains to check the condition. If this has been requested for your development, complete this online form.