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In an emergency when the safety of yourself or others is threatened, please call Triple Zero (000) for urgent assistance from police, fire or ambulance services.
You should only call 000 when:
The State Emergency Service (SES) provide emergency flood or storm assistance.
Call 132 500 if:
In emergency situations where the health and safety of a person, or your property is not threatened, non-emergency services should be contacted instead. While it can be overwhelming, we all need to ensure we are asking for the right help so emergency responders can attend life-threatening or urgent situations first.
For non-urgent situations refer to the following numbers:
The best way to stay safe and to keep others safe in an emergency is to be informed.
Know the dos and don'ts during an emergency: