Before, during and after an emergency, it's important to know who you can call for help, or how you can get the latest updates.
While we are not an emergency response agency, in an emergency event, we work to:
- advise of our service outages, and prioritise the resolution of service issues impacting welfare and safe access
- support first responders and agencies in assisting our community.
We also have a role in working with lead agencies to coordinate relief and recovery support for our community and our spaces, after disasters or emergencies have occurred.
Emergencies can happen at any time and it’s important to prepare, know where to find help, and how to stay updated.
The lead response agency will vary, depending on the type of emergency. We have collated dedicated preparation, safety, and recovery information as a guide for each of these stages. Use the links below to navigate to the relevant information and resources based on the stage of emergency we are in.