Payment options

This is due to the rebalancing of payments for the new financial year. The first instalment needs to be paid by 31 August and all rates for the year need to be paid (or scheduled for payment) by 31 May 2027.

As a result, payments are higher for the first two months to cover the first instalment, before it settles to the new amount for the remainder of the year.

The increase is temporary and reflects the shorter timeframe (July to August) available to pay the first quarter instalment.

For example: A weekly payment may increase from around $70 per week to $115 per week until 31 August, before reducing to around $79 per week (adjusted based on the adopted 2026-27 rates and charges) for the rest of the payment period until 31 May 2027.

Please note that the remaining instalments will be calculated over a three-month period, to ensure your instalments are paid by the due date.

Check your account to review your payment schedule. You can also contact our Customer Service team for assistance.

 Not yet on Payble? Sign up today to take advantage of flexible payment options for your rate and water bills.

Pay your rates and water notices online with flexible options - including Payble, our easiest way to stay on top of payments.

Payble

Payble is an online payment option to help you manage your rates and water. You can choose to pay in smaller, more frequent payments and never forget a payment again.

Payble lets you choose how and when you pay.

1. Make a one-off payment
2. Autopay - pay in full. Set up an automatic payment of your current and future notices in full on the due date
3. Receive SMS reminders for your scheduled payments
4. Pay in regular instalments by due date and get ahead. Set up a direct debit to make weekly, fortnightly or monthly payments in advance of the due date. Schedule regular payments to get ahead of your next notice
5. Pay over the current rating period. Set up a direct debit to make weekly, fortnightly or monthly payments to pay existing arrears. Once the arrears are fully paid, you can also schedule regular payments to get ahead of your next notice.

Make a payment with Payble

eServices

Pay using our secure online payment portal. For rates & water payments, you will need your account's Assessment Number, which is on the top right hand side of your notice. The system will automatically input the amount currently due, but you can change this by typing over the amount showing.

For debtor payments you will need your debtor number (account number) as shown on your latest invoice or statement.

Make a payment with eServices

Please contact your bank, credit union or building society to set up online banking via BPay to make payments from your cheque or savings account. Credit Cards are not accepted.

Council Biller codes:

• Rates - 5066
• Water - 5207
• Debtor - 265975

Come in to any of our Customer Service Centres located at:

• 9 Laurie Street Laurieton
• 17 Burrawan Street Port Macquarie 
• 49 High Street Wauchope

Call the Westpac Payway Phone System on 1300 885 175 any time to pay with Mastercard or Visa card only.

You will be prompted to enter the relevant Biller Code depending on whether you are paying your rates or water notice.

• Rates Biller Code: 108951
• Water Biller Code: 108944

Please mail your cheque or money order with the bottom portion of the account(s) you are paying to:

Port Macquarie Hastings Council
PO Box 84
PORT MACQUARIE NSW 2444

Make sure you allow sufficient mailing time to ensure payment is received before the due date. Interest will accrue on late payments at the rate listed on the front of your account. Please note this payment option is only available for rates and water accounts and no receipts will be issued for payments through the mail. 

FOR DEBTORS ONLY

We can debit money from your nominated savings or cheque account for an agreed amount on a due date (credit card accounts are not permitted using direct debit). To register, you will need to complete a Debtors Direct Debit Application Form(PDF, 813KB) and return to Council by visiting one of our Customer Service Centres or emailing to council@pmhc.nsw.gov.au.

To cancel or change account receivables direct debit, please email council@pmhc.nsw.gov.au. 

For rates or water payments, go to pay.pmhc.nsw.gov.au or check this page for other payment options.

Online Payments

Pay using our secure online payment portal, eServices.

For debtor payments you will need your debtor number (account number) as shown on your latest invoice or statement.

Make a payment with eServices

Invoices & Statements

You have the option to receive your debtor account invoices and statements digitally. To register, complete the form and we will update your details. You will need your Debtor number (Account number) as shown on your latest invoice or statement to complete the form.

Opt in

What is Ezybill?

Ezybill is our new platform for email notices.

I received my rates notice last July and I was redirected to another council's webpage when I tried to activate Ezybill. What happened?

Some customers who received their rates notice by email may have experienced an issue when selecting the 'Activate your Ezybill account' button, which incorrectly redirected to another council's webpage. 

If this affected you, please use the correct Ezybill link to activate your account: https://pmhc.ezybill.com.au 

If you signed up using the wrong link, please be assured that the other council will not be able to see your information or registration unless you linked a property in their LGA. No PMHC customer or rates data has been sent to, shared with or accessed by the other council at any time.

I previously signed up to receive email notices. What do I need to do?

No action is required at this stage. You will continue to receive your notices via your registered email. 

I want to receive email notices moving forward. What should I do?

You can opt in at any time. Head to https://pmhc.ezybill.com.au to sign up and receive your rates and water notices via email.

If you don't receive your rates notice by end of July 2026:

Please check your junk or spam folder or contact us for assistance.

If you have previously signed up to receive email notices:

If you would like to access or download previous years' notices, you can log in to your eNotices account to do so. Copies will be available for the next 12 months.

NOTE: This option is only available to those who have an existing eNotices account.

Sign in to your eNotices account here.

If you do not have an existing eNotices account:

Email council@pmhc.nsw.gov.au to request a copy of previous notices.

Copies of notices issued in the current and previous year are available at no cost.

A fee will apply for copies of notices from earlier years. Please refer to our current Fees and Charges schedule for details.