Fees & charges

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Your rates and all fees and charges paid to us are used to fund the services we provide to the community.
 
To find out more about rates and how they are calculated, view the  2021-22 Fees & Charges guide(PDF, 4MB), or for information about select services, see below.

Waste services fees

Our domestic waste service includes your red, green and yellow bins. 

  1. Minimiser 140L bin collected fortnightly - $428 per year
  2. Standard 240L bin collected fortnightly - $488 per year
  3. Excess 240L bin collected weekly - $721 per year

You can switch services by contacting us on (02) 6581 8111. A $59 changeover fee will apply.

2021-22 Waste Management Charges are as follows:

Waste management service Residential charges Business charges 

Minimiser service - 140 litre (fortnightly) general waste*

$428.00 per service

n/a

Standard service - 240 litre (fortnightly) general waste*

$488.00 per service

n/a 

Excess - 240 litre (weekly) general waste*

$721.00 per service

$709.00 per service

Commercial weekly - 140 litre (weekly) n/a

$594.00 per service

Shared minimiser standard service - 240 litre fortnightly (provided at a rate of one receptacle every two units or part thereof) $239.00.00 per annum (Multi-unit dwellings only)

n/a

Shared standard service - 240 litre weekly (provided at a rate of one receptacle every two units or part thereof)

$268.00.00 perannum (Multi unit dwellings only)

n/a

Shared commercial - 140 litre (weekly) n/a $322.00 per annum

Shared commercial excess - 240 litre (weekly)

n/a $380.00 per annum

Additional recycling charge

$76.00 per annum

$76.00 per annum

Additional weekly organics charge

$98.00 per annum

$98.00 per annum

Additional weekly garbage - 240 Litre

$373.00 per annum

$372.00 per annum

Additional weekly garbage - 140 Litre

$283.00.00 per annum (multi unit dwellings only)

 

$283.00 per annum

Waste management access charge

$31.00 per annum

$31.00 per annum (excl GST)

Minimum waste charge - single dwelling

$428.00 per annum

Change over of service charge / bin size adjustment fee / replacement of stolen bin

$59.00 per bin change $59.00 per bin change

Availability charge on land not subject to full charge

$143.00 per annum (Multi unit dwellings only) $79.00 per annum
Availability charge on vacant land $79.00 per annum $79.00 per annum

*Residential properties must have one of these base services before additional bins can be provided.

Wastewater service charges

An annual availability service charge applies to properties connected to our sewer service. The 2021-22 wastewater annual charges are as follows:

  • Connected or available service: $923.70
  • Pressure sewer systems: $893.70
  • Properties that are not connected but have the service available:   $923.70
  • Non-rateable properties (Churches and Halls):  $592.80
  • Other non-rateable properties that are exempt under Section 555 of the LGA: $735.40
  • Non-rateable properties that are exempt under Section 556 of the Local Government Act:  $923.70

An additional sewer charge is levied on major regional shopping centres, caravan parks, flats, retirement homes, motels, clubs, hotels, schools and backpacker hostels at $1.37 per kilolitre. 

On-site sewage management systems

Properties with an onsite sewer system for the treatment of waste are charged an annual management fee.  The 2021-22 On-site Sewage Management fees are as follows:

  • Low Risk System:  $39.80
  • Medium Risk System:  $78.50
  • High Risk System: $112.20
  • Small Commercial: $224.40
  • Large Commercial: $279.50

Water availability and use charges

Properties connected to our water supply system are charged annually based on the size of meter.

Your bill = access charge usage charge. 

The following charges are applicable for the 2021-22 rating period.

Water Meter Access Charge

20mm Water Meter

$171.00 per service

25mm Water Meter

$272.00 per service

32mm Water Meter

$453.00 per service

40mm Water Meter

$714.00 per service

50mm Water Meter

$1,124.00 per service

80mm Water Meter

$2889.00 per service

100mm Water Meter

$4,517.00 per service

150mm Water Meter

$10,185.00 per service

200mm Water Meter

$18,110.00 per service

Strata Units (not individually metered)

$171.00 per service

 

Unconnected properties that have the service available are also levied an annual availability charge of $171.00.

Properties that are non-rateable under Section 555 of the Local Government Act are exempt from the payments of annual water availability service charges.

Water Usage Charge

Water consumption is charged based on the following tariffs:

  • Water consumption tier 1  = $3.45 per kilolitre
  • Water consumption tier 2 = $6.90 per kilolitre

The usage charge increases when yearly consumption exceeds the set level. For example: The usage threshold for a 20mm service is 270kL. For every kilolitre up to 270kL you will be charged the first tier. For every kilolitre used over 270kL, you will be charged at the tier 2 rate. 

Water Usage Tracker

The Water Usage Tracker is an easy way for residents to monitor how much water they are using in each quarter and whether or not they need to improve water efficiency practices to avoid paying the higher rate per kilolitre. The Water Usage Tracker is located on the back of your water rates notice. The graph format illustrates how much water a household has used in each quarter. Predictors indicate whether current consumption rates are likely to exceed the 270kL/yr threshold and result in higher charges.  

Stormwater levy

Stormwater management is how the stormwater that flows off a parcel of privately owned, developed urban land is managed.  The charges for 2021-22 rating period are as follows:

  • $25 per residential property
  • $12.50 per residential strata property
  • for business properties the charge is capped at $25 per 350m² (or part thereof) to a maximum amount of $500.00
  • for business strata unit properties the charge is $12.50 per business strata property

Land within a city, town or village that is in the residential and business categories for rating purposes (except vacant land) will be charged the stormwater management levy. We use this levy to increase the level of stormwater management services.

There are no pensioner rebates offered for the annual stormwater management services charge.