Our online payments, records portal and eServices will be offline from 5:30pm Thursday 8 December until 9:00am Friday 9 December, 2022. Other payment options, such as direct debit and BPay will be available as usual. See all options at the link below.
Residents with a domestic waste service will receive a free kitchen tidy bin to make it easier to separate food waste to put in your green bin.
We also provide compostable cornstarch bags to line your kitchen food bin, and replacements can be ordered and delivered for free.
Food waste in your green bin is processed into compost to reduce landfill.
All food scraps can go in your kitchen bin, to be placed in your green bin. This includes:
Only the Council-supplied bags should be used in your kitchen bin. These are made from cornstarch and break down during the composting process. These bags aren’t the same as biodegradable plastic bags, so please don’t use any other bag, regardless of what the label says. Newspaper can also be used to wrap food.
If you need more compostable bags, you can arrange a new roll to be delivered to your home:
All requests are processed by JR Richards and delivered to your residence between 7 - 10 business days. To order a new kitchen tidy food bin, call JR Richards.
Phone JR Richards, or complete the online reorder form to arrange for a new roll of compostable cornstarch bags, free of charge.
All waste items in your green bin are taken to our organic resource recovery facility at Cairncross and turned into high quality compost. This facility processes almost 30,000 tonnes of organic material each year into rich, nutrient filled compost.