Our online payments, records portal and eServices will be offline from 5:30pm Thursday 8 December until 9:00am Friday 9 December, 2022. Other payment options, such as direct debit and BPay will be available as usual. See all options at the link below.
Trees in our region are divided into two categories - public trees (these are in our reserves, streets, public places) and private trees (these are on privately owned land). We do not manage trees in National Parks or in State Forests.
To help us respond to your issue please provide as much detail as possible. You can let us know if:
Note down the address, or provide landmarks and additional details to help us locate the issue. Details like reserve name, street name, or closest corner street are really helpful.
Is the tree on public land or on private property?
Issues with neighbouring trees on private property are civil matters between property owners or managing agents, more information is available via the Land and Environment Court of NSW.
For trees in the National park or State forest, you can report them here.
Provide details of your concern Make sure to describe it in as much detail as possible.
Uploading a photo of the issue helps us to identify the problem and action your enquiry.
For urgent issues such as trees causing an immediate risk, please phone us immediately:
Business hours: (02) 6581 8111
After hours: (02) 6583 2225