The GIPA Act requires us to make council information accessible to the public.
Our website contains most information about us, such as projects, activities, plans, codes, policies, programs, reports, planning, developments and approvals.
If you would like to request copies of development documents, please refer to the information on this process.
If you are unable to find information you are looking for on our website you can make an informal request by contacting us on 6581 8111. You may be asked to complete an Informal Access Application and show identification.
Formal requests are usually required if the information you need:
To make a formal information request:
To request adjoining property owner’s names and postal address for dividing fence, tree or burning off matters please complete the Adjoining Property Owners Application form.
We are not obliged to pass on the contact details of adjoining landowners for privacy reasons unless the request is made under the Dividing Fences Act 1991, the Environmental Planning and Assessment (Regulation) Act 2000 or the Rural Fires Act 1997. Only owner names and forwarding addresses will be provided. Personal contact details (i.e. email address or telephone numbers) of adjoining landowners will not be provided. Land titles details are also available from NSW Land and Property Information (www.lpi.nsw.gov.au or 1300 052 637) for a fee.
A request for information may be refused if:
Under the GIPA Act (link to What is GIPA Act), we are not permitted to provide information to you if it may be against public interest for us to do so. We are required to consider public interest, if your request falls into any of the following categories:
We aren’t allowed to use the following reasons when considering public interest:
In addition to considering public interest, the GIPA Act says we are not permitted to provide information to you if it falls into one of the following categories:
If your application for information is refused, you can appeal the decision. There are three appeal options:
For advice or assistance concerning your right to access council information, contact the Office of Information and Privacy Commission NSW:
GIPA is the term we use for Government Information and Privacy Act.
Our Information Guide(PDF, 2MB) has been prepared in accordance with the provisions of Section 20 of the Government Information (Public Access) Act 2009