Holiday service hours

As a 24/7 business, even when you can't see us - we are still here, available for our community!

Over the Christmas period, most of our services are only closed on the Public Holidays.

Our Customer Service Centres will be closed, however our team will still be available to handle urgent enquiries.

PMHC Facilities

You can still enjoy our facilities over most of the Christmas period.

Our customer service centres will be closed, but we will still have staff available to handle urgent enquiries. Please see more under the 'Customer service centres' tab below.

The Glasshouse and our waste facilities will be closed on Christmas day only.

The Animal Shelter will be closed on Public Holidays only.

Our libraries will be operating on holiday hours, full details can be found here.

Our pools will be closed on Christmas Day and operating on holiday hours on Christmas Eve, Boxing Day, New Years Eve and New Years Day, details below:

Pool Location

 Christmas
Eve:

24 Dec

Christmas Day

25 Dec 

Boxing Day

26 Dec

27 Dec -
29 Dec 
30 Dec 

New Years Eve

31 Dec

New Years Day

1 Jan

Port Macquarie

28 Gordon St
Port Macquarie

5:30am-12pm

Closed

12pm-5pm

Normal 
Hours 

5:30am-5pm 

5:30am-12pm

12pm-5pm

Wauchope

3 Cameron St Wauchope


6am-
12pm


Closed


12pm-
5pm 


Normal Hours


Normal Hours


6am-12pm


12-5pm

Kendall

1 Orara St Kendall

Laurieton

1 Laurie St Laurieton

Waste services

We will be implementing a trial of weekly red bin (general waste) collections over a six-week period, from 23 December 2024 to 31 January 2025 only, for all serviced areas across the Local Government Area.  

If you currently have a fortnightly red bin service, the trial will apply.  

The extra collection is in addition to the weekly yellow bin service which already occurs between 23 December and 3 January, and the regular weekly green bin collections that happen year-round.

Your collection day doesn’t change.

If you’re not sure which items go in which bin, or which bin should be going out for collection, download the FREE WasteInfo app.

Bulky kerbside bookings close on Friday 13 December 2024 and the last collections for 2024 will take place in the week commencing 16 December 2024. Bookings for 2025 will recommence on 6 January 2025 and collections from 13 January 2025. 

For information on our waste facility locations and opening hours, visit here.

 

Customer service centres

Our customer service centres will be closed over the Christmas period, to give our staff a well-earned break.

However - we are still here for you! For urgent issues such as trees causing an immediate risk, please call us on 6581 8111.

We understand how important face-to-face service is - however during our brief closure period, you can utilise our suite of online services, allowing you to achieve most of what you need to do through PMHC - including paying bills, reporting an issue, tracking development applications and finding information about your waste services.

Our Customer Service Centre hours during the Christmas period are as follows:

Location   Hours
Port Macquarie office

 

17 Burrawan Street
Port Macquarie NSW 2444

Closing 11am Tuesday 24 December

Opening 9am Thursday 2 January

Laurieton office

 

9 Laurie Street
Laurieton NSW 2443

Wauchope office

49 High Street
Wauchope NSW 2446