Keep our community healthy and safe. Let's help stop the spread.
Federal Government Apps
The Federal Government has launched several Apps and a WhatsApp chat group to help keep people informed and up to date on the latest news, information, health advice and guidelines.
COVIDSafe Coronavirus Contact Tracing App
The COVIDSafe app speeds up contacting people exposed to coronavirus (COVID-19). This helps us support and protect you, your friends and family. Download the COVIDSafe App available on the:
Coronavirus App and WhatsApp Group
The best place to stay informed on COVID-19 (Coronavirus), including updates, alerts and resources, is to visit the Australian Government Department of Health website
If you're concerned about COVID-19, call the Coronavirus Health Information Line on 1800 020 080 for advice. The line operates 24 hours a day, seven days a week.
Australian Health, NSW Health and Mid North Coast Area Health Clinics and Testing
For information on COVID-19 (Coronavirus) you can call:
- National Coronavirus Helpline on 1800 020 080. They're available 24 hours a day, 7 days a week.
- COVID-19 Assessment Clinic Hotline on 1300 001 956. They're open Mondays to Fridays, 9:00am-4:00pm.
- View Mid North Coast COVID-19 Clinic details including locations and operating hours.
Practice good hygiene
We all need to practice good hygiene to protect against infection and prevent the virus spreading.
Good hygiene includes:
- covering your coughs and sneezes with your elbow or a tissue
- disposing of tissues properly
- washing your hands often with soap and water, including before and after eating and after going to the toilet
- using alcohol-based hand sanitisers
- cleaning and disinfecting surfaces
- if you are sick, avoiding contact with others and staying more than 1.5 metres away from people
To find out more, visit https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
Our community are being asked to keep a minimum of 1.5 metres away from others, avoid large social gatherings and avoid physical contact with people. The more space between you and others, the harder it is for the virus to spread. Watch the video below on how to practice social distancing, and for more information, visit the Australian Department of Health website.
How to self-isolate
Self-isolation means you must stay at home or in your hotel room for 14 days. This is to prevent the possible spread of the virus to other people. You must self-isolate if any of the following applies to you:
- you have COVID-19
- you have been in close contact with a confirmed case of COVID-19
- you arrived in Australia after midnight on 15 March 2020
During the 14 days of isolation, you must stay at home or in your hotel and don’t go to public places including work, school, childcare, university or public gatherings. Use personal transport, but if you need to use public transport, reduce the spread of germs through good hygiene, wearing a mask and avoiding physical contact. Only people who usually live with you should be in the home. Do not see visitors. If you are in a hotel, avoid contact with other guests or staff. If you are well, there is no need to wear surgical masks at home. Ask others who are not in isolation to get food and necessities for you. If you must leave home, such as to seek medical care, wear a surgical mask. If you don’t have a mask, take care to not cough or sneeze on others and practice good hygiene.
Download the Coronavirus isolation guidelines for information on how to self isolate.
Breaches of the Public Health (COVID-19 Quarantine) Order
Crime Stoppers NSW is the best and most appropriate way to report any breaches or concerns around people acting contrary to self-isolation as per the Public Health (COVID-19 Quarantine) Order.
Crime Stoppers NSW can be contacted on 1800 333 000 or you can use their website.
Maintaining your health
It’s completely normal to experience a range of emotions in these situations, including anxiety, forgetfulness, sleep disturbance and more. Having someone to listen to and support you through this is very important.
The following are free services available 24 hours a day, seven days a week. No GP referral is needed.
This page was last updated on: 27 April 2020