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Bushfire disaster support for small business

The following support services are available to small businesses that have been impacted by the bushfires that ravaged our region in 2019/2020.  

Small Business Grants - Call the Rural Assistance Authority on 1800 678 593 or visit 
Grants of up to $15,000 are available if your business has been directly affected by bushfire. Eligibility criteria apply. Applications can be made to the Rural Assistance Authority (RAA). 

Business Connect - Call 1300 134 359 or register at 
A free mobile advisory service is available to small businesses. A local advisor can meet you at a convenient place and discuss your business needs. Advice is offered about managing cash flow, planning the next steps, accessing financial support schemes and connecting to additional support.

Dispute Resolution Service - Call 1300 795 534 or visit
A confidential and free dispute resolution service has been set up to help small businesses needing assistance to work through problems with other businesses or government. 

General information for Regional NSW
Information, advice and assistance is available for people managing a business, including business tools to analyse profitability and prepare for export. Call (02) 6760 2670 or visit

Communications Guide for local businesses - still open for business
This communications guide has been provided for the tourism industry operators within Port Macquarie-Hastings to provide advice on communicating to visitors that they are still open for business. View the  communications guide here297KB pdf(PDF, 297KB). 

Get back to business - a guide to recovering from disaster
A resource provided by The NSW Small Business Commission, this step by step guide provides information for business owners on dealing with a disaster.  View Get back to business - a guide to recovering from disaster.

 Support for fire affected small business fact sheet (PDF, 131KB)

Insurance Assistance

If your property is insured, continue to work with your insurer on the clean-up. If you have concerns about your insurer, contact the Insurance Council of Australia on 1800 734 621.

If you are uninsured, contact Public Works Advisory on 1800 88 55 39 to discuss the clean-up. 

You can also call the Disaster Welfare Assistance Line on 1800 018 444.


This page was last updated on: 15 December 2020