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    Check the most recent COVID-19 updates from NSW Health regularly, and follow the relevant health advice to help keep our community safe. Find more info on which services are open, closed, or online.

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Council Services - What's currently open and closed

Following the recent public health orders and the statewide lockdown, we're temporarily changing the way we deliver our services.

Our priority is to ensure we can continue to provide essential services, and ensure the safety and well-being of our staff and community. For the latest changes in NSW restrictions, visit NSW Health.

What's currently open and closed

The following information is updated regularly.

 

Here's what's currently OPEN throughout the Port Macquarie Hastings region;

 Customer service centres

 

  ✔ 

 Our customer service centres are open, with restrictions in place - wear your masks and follow social distancing rules.

The Port Macquarie office is open from Mon-Fri 8.30am - 4.30pm. Laurieton and Wauchope are open from Mon-Fri 9am-4pm.

Development consultations will still be held over the phone - reach our team on 6581 8111, or email council@pmhc.nsw.gov.au to set an appointment.

 Call Centre

 ✔

 

 

 

Available via:
Phone: 6581 8111
Email: council@pmhc.nsw.gov.au
Website: Report an issue

 Libraries  ✔   Port Macquarie, Laurieton and Wauchope libraries are open with social distancing restrictions, and mandatory mask wearing. Click & Collect is still available, visit Mid North Coast Libraries website for more information.
Community Halls   ✔  Community halls will be open under social distancing restrictions - maximum numbers will be capped at 1 person per 4 sq metres, except for exercise classes which can have a maximum of 20 people. Users of the halls will need to submit a COVID safety plan upon hiring.

Waste Management Facilities

 ✔

Cairncross, Comboyne, Kew, Port Macquarie and Wauchope are open.

 Swimming Pools

 ✔

 All outdoor public swimming pools are open to sporting clubs and associations for group training and competitions, but are open for individual physical activity. Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene.
 Indoor Sports Stadiums    ✔  All indoor sporting facilities are open for individual physical activity, but, are closed to sporting clubs and associations for group training and competitions. Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene.
 Outdoor Sports Fields

 ✔

 All outdoor sporting facilities are closed to sporting clubs and associations for group training and competitions, but are open for individual physical activity. Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene.

Port Macquarie Airport

 ✔

 

The airport terminal is open. Check with your airline regarding the latest services available.

Glasshouse

 ✔

 

Visitor Information Centre, Box Office, Customer Service desk, Glasshouse Shop and Regional Gallery are all open (restrictions in place). 
Current operating hours are Monday to Friday 9:00am - 4:00pm, and weekends 9:00am -2:00pm. 

Cemeteries

 ✔ 

 

Open for burials. The number of people who may attend a funeral or memorial service or a gathering following a funeral or memorial service, is subject to the one person per 4 square metres rule with a limit of 100 people.

Outdoor playgrounds

 ✔

 

Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene.

Outdoor exercise equipment 

 ✔

 

Adhere to current NSW outdoor gathering limits of up to 100 people, maintain physical distance and practise good hygiene.

Port Macquarie Animal Shelter 

 ✔

 

The animal shelter will operate by appointment. Check our Shelter's web page for details.

Ferries 

 ✔

 

Pedestrians are to adhere to current NSW gathering limits of up to 20 people, maintain physical distance and practise good hygiene.

Beaches

 ✔

 

Adhere to current NSW outdoor gathering limits of up to 100 people, maintain physical distance and practise good hygiene.

Public amenities 

 ✔

 

 

Adhere to current gathering limits, maintain physical distance and practise good hygiene. Cleaning levels have been increased, and we’re endeavouring to continue to provide toilet paper and soap where possible, despite the setbacks we’ve faced with recent increases in theft and vandalism in these facilities.

Parks and reserves

 ✔

 

Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene. Commercial operators must have appropriate COVID-19 Safety Plans in place and approval from Council.

Skate parks

 ✔

 

Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene.

BBQ and picnic areas

 ✔

 

Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene.

Boat ramps

 ✔

 

Adhere to current NSW outdoor gathering limits, maintain physical distance and practise good hygiene.

 The Hub 

 Open with NSW COVID safe restrictions in place.

 

This page was last updated on: 06 October 2021