Payment options


Pay your Council rates and water bills using one of the following payment options.  

Rates notices are mailed to ratepayers quarterly, but you can receive your rates or water notice via email by signing-up to our e-notice system.

Pay online

Pay using our secure online payment portal. For rates & water payments, you will need your account's Assessment Number, which is on the top right hand side of your notice. The system will automatically input the amount currently due, but you can change this by typing over the amount showing. 

For debtor payments you will need your debtor number (account number) as shown on your latest invoice or statement.

Pay Online

Invoices & Statements

We are changing the way we issue invoices and statements. You now have the option to receive your debtor account invoices and statements digitally. To register, complete the form and we will update your details. You will need your Debtor number (Account number) as shown on your latest invoice or statement to complete the form.

Opt In

Other payment options


Please contact your bank, credit union or building society to set up online banking via BPay to make payments from your cheque or savings account. Credit Cards are not accepted.

Council Biller codes:

  • Rates - 5066
  • Water - 5207
  • Debtor - 265975

Direct Debit

We can debit money from your nominated savings or cheque account for an agreed amount on a due date (credit card accounts are not permitted using direct debit). To register, you will need to complete a direct debit request form(PDF, 656KB) and return to council by visiting one of our Customer Service Centres or emailing to

You can also apply to cancel a direct debit(PDF, 539KB) or change the direct debit amount(PDF, 580KB).

Please note that a separate form must be completed for each separate property (or assessment number). Once the direct debit is set up for a property, it will continue until cancelled.   

Pay by phone

Call the Westpac Payway Phone System on 1300 885 175 any time to pay with Mastercard or Visa card only.

You will be prompted to enter the relevant Biller Code depending on whether you are paying your rates or water notice.

  • Rates Biller Code: 108951
  • Water Biller Code: 108944

Pay in person

Come in to any of our Customer Service Centres located at:

  • 9 Laurie Street Laurieton
  • 17 Burrawan Street Port Macquarie 
  • 49 High Street Wauchope

Pay by mail

Please mail your cheque or money order with the bottom portion of the account(s) you are paying to:

Port Macquarie Hastings Council
PO Box 84

Make sure you allow sufficient mailing time to ensure payment is received before the due date. Interest will accrue on late payments at the rate listed on the front of your account. Please note this payment option is only available for rates and water accounts and no receipts will be issued for payments through the mail.