Our online payments, records portal and eServices will be offline from 5:30pm Thursday 8 December until 9:00am Friday 9 December, 2022. Other payment options, such as direct debit and BPay will be available as usual. See all options at the link below.
Pay your Council rates and water bills using one of the following payment options.
Rates notices are mailed to ratepayers quarterly, but you can receive your rates or water notice via email by signing-up to our e-notice system.
Pay using our secure online payment portal. You will need your account's Assessment Number, which is on the top right hand side of your notice. The system will automatically input the amount currently due, but you can change this by typing over the amount showing.
Please contact your bank, credit union or building society to set up online banking via BPay to make payments from your cheque or savings account. Credit Cards are not accepted.
Council Biller codes:
We can debit money from your nominated savings or cheque account for an agreed amount on a due date (credit card accounts are not permitted using direct debit). To register, you will need to complete a direct debit request form(PDF, 634KB) and return to council by visiting one of our Customer Service Centres or emailing to email@example.com.
You can also apply to cancel a direct debit(PDF, 539KB) or change the direct debit amount(PDF, 580KB).
Please note that a separate form must be completed for each separate property (or assessment number). Once the direct debit is set up for a property, it will continue until cancelled.
Call the Westpac Payway Phone System on 1300 885 175 any time to pay with Mastercard or Visa card only.
You will be prompted to enter the relevant Biller Code depending on whether you are paying your rates or water notice.
Come in to any of our Customer Service Centres located at:
Please mail your cheque or money order with the bottom portion of the account(s) you are paying to:
Port Macquarie Hastings Council
PO Box 84
PORT MACQUARIE NSW 2444
Make sure you allow sufficient mailing time to ensure payment is received before the due date. Interest will accrue on late payments at the rate listed on the front of your account. Please note this payment option is only available for rates and water accounts and no receipts will be issued for payments through the mail.
Our Rates and Charges Hardship Assistance Policy(PDF, 74KB) is in place to assist. We offer rate relief assistance for pensioners and anyone impacted by COVID-19.
Pensioners experiencing difficulty, please complete this form for assistance.
If you are unable to pay your quarterly rates in full by the due date, you may be charged interest (calculated daily) on the amount owing. Call us at any time to discuss payment options and we'll work on a tailored plan with you.
Revenue NSW offers online services for the management of fines, including payment options.