We understand that due to exceptional circumstances, ratepayers may at times encounter difficulty in paying rates and charges. Our Hardship Policy is in place to assist and you may be eligible to apply for rate relief assistance during such difficult times.
If you have any concerns about paying your Council rates or other fees and charges, please get in contact with us via our Customer Call Centre on 02 6581 8111 or email us at firstname.lastname@example.org.
Pease complete our online form below and we will contact you to discuss your needs.
Submit a Pensioner
Hardship Rate Relief Form
This page was last updated on: 26 February 2021