Please note: From October 2016 you will no longer be able to pay your rates and water accounts over the counter at Australia Post.
You can pay your Council rates and water bills using the following methods:
Payment via BPay
Please call your bank, credit union or building society to make payment from your cheque or savings account. Credit Cards are not accepted.
Council Biller codes
- Rates - 5066
- Water - 5207
Use our eServices portal to pay online
You can pay your rates, your water bill or make a debtor payment using our online payment portal.
Pay online here
Pay via Direct Debit
This payment option allows Council to debit money from your nominated savings or cheque account for an agreed amount on a due date (credit card accounts are not permitted using direct debit). To register with Council to use direct debit you will need to complete a direct debit request form (available below) and return it to Council.
Please note that a separate form must be completed for each separate property (or assessment number). Once the direct debit is set up for a property it may continue until cancellation is advised.
Pay at a Council office
All accounts can be paid over the counter at any Council branch in Port Macquarie, Laurieton or Wauchope. Payment may be made by cash, cheque, debit card or credit card. If you choose to pay by credit card a surcharge of 0.156% of the total amount paid, will apply.
You can pay at Council offices between 8.30am and 4.30pm Monday to Friday.
Pay by phone
Call the Westpac Payway Phone System on 1300 885 175 any time to pay with Mastercard or Visa card only. (A credit card surcharge of 0.156% applies.)
You will be prompted to enter the relevant Biller Code depending on whether you are paying your rates or water notice.
- Rates Biller Code: 108951
- Water Biller Code: 108944
Pay by mail
Please mail your cheque or money order with the bottom portion of the account(s) you are paying to:
Port Macquarie-Hastings Council
GPO Box 3784
SYDNEY NSW 2001
Make sure you allow sufficient mailing time to ensure payment is received no later than the due date. Interest will accrue on late payments at the rate listed on the front of your account. Please note this payment option is only available for rates and water accounts and no receipts will be issued for payments through the mail.
How do I pay fines?
The State Debt Recovery Office (SDRO) offers online services for the payment of fines via credit card or BPAY.
Please visit the SDRO website for detailed information, including options, publications, frequently asked questions and payment methods for fines.
This page was last updated on: 05 May 2017